Sugar Land launches tool to gauge sentiment toward services, community priorities 

The City of Sugar Land has launched a new public survey tool to better understand local priorities and concerns on a wide range of city services and local quality of life.  The tool will enable the City to more holistically understand local issues and enhance their responsiveness to community priorities. The survey asks residents to rate their experience with different aspects of life in Sugar Land including things like  healthcare, city parks, and public safety. 

The survey will aim to gather thousands of responses from Sugar Land residents each year. The survey will appear to residents through the use of digital ads in various locations such as social media platforms, for example: 

In addition, residents can respond to the survey here:

Based on responses, the survey will measure resident satisfaction regarding local services and quality of life in the city, while also identifying key concerns residents want the city to address.  

Survey Methodology 

Zencity’s community survey incorporates voices from every corner of the community. To do so, Zencity sets response targets based on U.S. Census data about the municipality. Zencity ensures the security and privacy of its data and survey respondents. Survey responses are anonymous unless a respondent chooses to share their email address for follow-up purposes. Regardless, survey responses are kept confidential. Zencity does not collect a respondent’s name, address, or any other personally-identifying information. Zencity’s weighting accounts for the responses of every single person who answered a question. The responses give a proportional voice to all demographics (e.g., by age, sex, race, education level, and income level) based on the makeup of the municipality. 

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